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Our client, a disruptive beauty tech brand, is looking for a Global Digital and eCommerce Director. The role will report into the Global President. This is a strategic eCommerce and Digital Marketing role.
The Role
Summary:
Reporting to Global President
Strategic eCommerce and Digital Marketing role
Need to improve conversion and customer retention through more effective leveraging of data and tech
Strong collaboration with Comms and Marketing team
Managing small regional teams
Regular travel to Europe and Asia is required
Responsibilities:
Overseeing development of all go-to-market components of the digital experience, including messaging and creatives to drive communication and awareness of features
More effective leveraging of data and tech to improve conversion and customer retention
Designing and delivering a seamless digital user experience that drives customer engagement as well as business growth
Implementing best-in-class Commercial digital adoption and providing insights across the customer journey
Responsible for all aspects of the go-to-market strategy and engagement of our customers in the regions and across our strategic global accounts
Management of a team of 5 individuals in different regions
Responsible for promoting digital features across all customer segments and developing global client solutions
Collaboration with business leaders and partners to influence product vision, strategy, and roadmap using internal and client feedback
Partnering closely with Comms & Marketing to drive digital adoption and engagement
About You
Qualifications:
Bachelor’s degree required, master’s degree preferred
Previous experience:
A strong analytical thinker with a track record of providing strategic thought leadership and delivering high-quality work in a structured, methodical manner
Demonstrable skill using reporting and analytics to influence partners and drive meaningful change
Proven accountability, integrity and attention to detail
A dynamic people leader with a passion for team development
Results-driven mindset with the ability to work under pressure, navigate through ambiguity, and balance multiple priorities
Creation of best-in-class products and customer experiences that are user-centric
Experience navigating evolving compliance and regulatory requirements
A global and cultural mindset; experience working with international teams preferred
Significant professional experience in product management, strategy, or marketing
If this sounds like you, get in touch